Time Tracking & Attendance

Toggl Track

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Toggl OÜ · toggl.com

An AI-assisted analysis of public evidence — not a hands-on test.

Every score, rationale and verdict on this page is AI-generated. Every claim cites the source it was read from. Nothing here is a human star review — and no score can be bought. How scores are made →

Method and versions

The Operations Lead v1.0 · The Payroll Officer v1.0 · The Works Council Advocate v1.0 · The Agency Owner v1.0 · The Field Supervisor v1.0 · The Skeptic v1.0 · rubric v1 · evaluated 28 Sep 2026

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Read this page as one judge. Each weighs the same scores by what they care about.

The Works Council Advocate

Weighted verdict

Has co-determination over how working time is recorded (BetrVG §87 (1) 6) and will not approve a system that watches more than it measures. Asks what GPS actually stores, who can read an individual's day, what is logged and what can be switched off. Reads "productivity insights" as a warning.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Works Council Advocate

Capture in the real workplace

How this is scored

How time actually gets recorded across the workforces a buyer has — desk staff, field and site crews, shift and deskless workers — and what happens when the network is not there.

0 — One browser timer and nothing else; anyone away from a desk records nothing.

3 — Web plus a mobile app, but no offline capture, no shared terminal, and corrections are an admin task rather than a workflow.

5 — Web, mobile and at least one shared capture point (kiosk, terminal or badge), with offline capture that syncs, and a correction workflow with approval.

8 — Several capture paths including hardware terminals or badge readers, reliable offline handling, GPS or geofenced check-in where the vendor states its limits, and bulk correction with an audit trail of who changed what.

10 — Capture fits the workforce rather than the reverse: desk, deskless, field and shift models all first-class, offline as a designed state rather than a failure mode, and every correction attributable, reasoned and reversible.

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The Works Council Advocate

Desktop, browser, web and mobile timers with idle-time detection cover the office, and I note the timeline and auto-tracker are opt-in with their records visible only to the employee concerned — that is how it should be. But we found no public information on a shared terminal or kiosk for shift and deskless crews, on offline capture, or on GPS or geofenced check-in and what it stores, and correction rides on Premium timesheet approvals with no stated audit trail of who changed what. 3 2 2

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Working-time law & audit record

How this is scored

Whether the record satisfies the German recording duty (BAG 2022, § 3 ArbSchG) and the ArbZG rules around it — breaks, maximum hours, rest periods, retention — and whether it survives being inspected.

0 — Hours are summed and nothing else; no break handling, no limits, no retention statement.

3 — Break deduction exists but is a flat rule; no daily maximum or rest-period checks, and no stated retention period.

5 — Configurable break rules, warnings on the 8/10-hour daily maximum and the 11-hour rest period, and per-employee reports covering the recording duty.

8 — The ArbZG rules are modelled rather than approximated: break and rest enforcement with documented exceptions, overtime and time-account rules, the two-year retention handled by the system, and an export built for an inspection.

10 — The vendor treats the record as evidence: tamper-evident entries with full change history, retention and deletion executed per statute, documented handling of on-call, standby and travel time, and published guidance mapping features to the ArbZG sections they serve.

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The Works Council Advocate

Nothing captured addresses the German recording duty: no break rules, no warnings on the eight-hour maximum or eleven-hour rest period, no tamper-evident change history, no on-call, standby or travel-time handling. The retention figures I found — seven years for contract and billing records, ninety days for logs — sit in the privacy policy and are not a working-time record kept for inspection. 3 2

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Absence & shift planning

How this is scored

Vacation, sickness and the shift or duty roster — the half of attendance that decides whether the time data means anything.

0 — No absence handling; vacation lives in a separate calendar or spreadsheet.

3 — Vacation requests with approval, but entitlement is manual, carry-over is not handled and there is no rostering.

5 — Automatic entitlement and carry-over, sickness recording, an absence calendar, and basic shift planning with availability.

8 — Public-holiday calendars per location, pro-rata entitlement, substitution and swap workflows, shift templates with qualification and rest-period checks, and coverage warnings before publication.

10 — Planning and recording are one system: rosters that respect statutory rest and the works agreement, absence that reflows the plan automatically, and forecast-versus-actual reporting a team lead can act on.

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The Works Council Advocate

PTO, public holidays and flexible hours appear as capacity basics, and a Time Off Pro add-on connects leave management with capacity planning, but we found no public information on automatic entitlement, carry-over, sickness recording or a request-approval workflow. The planning views on display are boards, task lists, timelines and calendars for projects — not shift rosters with qualification or rest-period checks. 2 2

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Project, cost-centre & billing

How this is scored

Whether recorded time can carry the allocation an agency, workshop or professional-services firm needs — project, task, cost centre, billable status — through to an invoice or a client report.

0 — Attendance only; no project, task or cost-centre dimension at all.

3 — A free-text note or a single project field, with no rates, no billable flag and no per-project reporting.

5 — Projects and tasks with a billable flag and per-project reports, plus a rate per person or per project.

8 — Multi-level structure (client, project, task, cost centre), rate cards by person, role and project, budget tracking with warnings, and an invoice-ready export.

10 — Time becomes revenue without re-entry: approval before billing, rate rules that survive a rate change mid-project, client-facing reports, and a maintained handoff into named accounting or invoicing systems.

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The Works Council Advocate

This is the product's home ground: unlimited projects and tasks, billable rates from the Starter tier upward, fixed-fee projects, labour costs and profitability reports, and dashboards of time against estimates. We found no public information on cost-centre levels, rate cards per role, budget warnings or an invoice-ready export into a named invoicing or accounting system. 2 2

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Payroll handoff

How this is scored

How the recorded month reaches payroll — DATEV, Lohn und Gehalt, an in-house system or the tax adviser — and how much of it is automated rather than retyped.

0 — No payroll path stated; the month leaves as a spreadsheet someone retypes.

3 — Generic CSV said to be usable for payroll, with no named system, no defined format and no handling of surcharges.

5 — A named payroll integration or a documented export format for at least one major system, covering hours, absences and overtime.

8 — Vendor-maintained integration with a named provider, covering night, Sunday and holiday surcharges, time accounts and mid-month changes, with a lock step before transmission.

10 — Payroll is designed for, not exported to: several named systems maintained, an auditable approval and lock, retro handling for corrections after the close, and the tax adviser given their own scoped access.

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The Works Council Advocate

The month leaves as a CSV or PDF export. We found no public information on any named payroll system, a defined payroll format, surcharge handling for night, Sunday or holiday work, or a lock step before transmission — for payroll, this is a spreadsheet someone retypes. 2

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European sovereignty

How this is scored

Where the data lives, who the contracting entity is, who the subprocessors are, and whether that is documented rather than assumed. Independently sourced by the sovereignty pipeline; scored here as this buyer weighs it.

0 — Non-EU vendor and contracting entity, hosting region unstated or non-EU, subprocessors not named.

3 — EU hosting offered as an option, but the contracting entity is non-EU or the subprocessor list is absent.

5 — EU hosting as standard and an EU contracting entity, but the subprocessor chain includes non-EU providers without an explained safeguard.

8 — EU or DACH hosting with a named data-centre provider, EU contracting entity, full subprocessor list published, and any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor in the EU, data-centre certification published, and an on-premises or private-cloud option for buyers who need it.

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The Works Council Advocate

The default controller and processor is Toggl OÜ with processing in Estonia, and even customers contracting through the Delaware sister entity have their processing delegated to Toggl OÜ in Estonia, with international transfers documented through adequacy decisions or Standard Contractual Clauses with impact assessments. But the referenced sub-processors page was not among the captures, so the chain beyond the internal Toggl group cannot be verified here, and no data-centre provider is named. 3

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Pricing transparency

How this is scored

Whether a buyer can compute the real annual invoice for their headcount — including terminals, modules and minimums — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A per-user headline exists, but hardware, modules or a minimum seat count are unpriced or unmentioned.

5 — Per-user prices public for the main tiers with the billing period stated, but at least one commonly needed piece (terminal hardware, planning module, payroll export) sits in an unpriced bundle.

8 — Every tier and module priced publicly with per-user maths, billing period, minimum term and VAT treatment stated; only genuinely custom work lacks a number.

10 — Complete price computability: a calculator or table producing the annual invoice for a given headcount and module selection, including hardware, setup and renewal terms.

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The Works Council Advocate

Starter at $9 per user per month and Premium at $16 per user per month are published with monthly billing stated, alongside an annual option advertised as 4 months free, a free tier and a full feature-comparison page. The Enterprise plan is contact-sales only and the Time Off Pro and expert-onboarding add-ons carry no public price, so the real annual invoice for a given headcount cannot be computed from public pages alone. 2 2

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Legal entity	Not determined ⚠ unverified	—	uncited Report an error
Ownership	Not determined	—	uncited Report an error
Data residency	Not determined ⚠ unverified	—	uncited Report an error
Subprocessors	Not determined	—	uncited Report an error

Where this could be wrong

Evidence ages. The oldest capture behind this page is from 30 Aug 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
Weak sourcing — Legal entity, Data residency. Not confirmed on the vendor’s own pages as captured.
AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

95 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
17 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
13 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
12 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
5 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
1 hosting fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
1 legal fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
1 subprocessors fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us

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Sources (10)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

1 Product page toggl.com Checked 5 Oct 2026 +2 earlier captures: 11 Sep 2026, 30 Aug 2026 Details →
2 Pricing toggl.com Checked 5 Oct 2026 +2 earlier captures: 16 Sep 2026, 30 Aug 2026 Details →
3 Privacy policy toggl.com Checked 5 Oct 2026 Details →
4 Legal notice — found from the homepage toggl.com Checked 5 Oct 2026 Details →
5 Capture in the real workplace — found from sitemap toggl.com Checked 5 Oct 2026 Details →
6 Capture in the real workplace — found from sitemap toggl.com Checked 5 Oct 2026 Details →
7 Absence & shift planning — found from sitemap docs.toggl.com Checked 5 Oct 2026 Details →
8 Project, cost-centre & billing — found from sitemap support.toggl.com Checked 5 Oct 2026 Details →
9 Project, cost-centre & billing — found from sitemap toggl.com Checked 5 Oct 2026 Details →
10 Payroll handoff — found from sitemap toggl.com Checked 5 Oct 2026 Details →