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ERPNext

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Frappe Technologies Pvt. Ltd. · frappe.io

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ERPNext: AI-assisted analysis on whats-best.ai ERPNext: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

ERPNext at a glance

Vendor
Frappe Technologies Pvt. Ltd.
Headquarters
Not stated on the vendor’s pages as of 28 Oct 2026
Data hosting
Not stated on the vendor’s pages as of 28 Oct 2026
Free plan
Not stated on the vendor’s pages as of 28 Oct 2026
Panel verdict
The AI panel rates ERPNext 2.5/5, the mean of 6 judges. ERPNext is the free and open-source ERP from Frappe Technologies Pvt. how scores are made
As of
Vendor pages captured 26 Oct 2026 to 28 Oct 2026; evaluated by the panel 29 Oct 2026. all sources

ERPNext alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Online Retailer

Weighted verdict

Sells on a Shopware shop, Amazon and eBay from one warehouse with eight staff, and oversold a bestseller twice last Christmas. Wants stock synchronised across every channel, orders, labels and returns handled in one place, OSS VAT done right, and a price that does not jump with every thousand orders.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Online Retailer

Panel median The Online Retailer This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Online Retailer
Finance, tax & compliance 3 of 5 3 of 5
Purchasing, inventory & order processing 3.5 of 5 3.5 of 5
Manufacturing, services & projects 3.5 of 5 3.5 of 5
Integration, API & data portability 3.5 of 5 3.5 of 5
Rollout, roles & operations 3 of 5 3 of 5
European sovereignty 2 of 5 2 of 5
Pricing transparency 3 of 5 2.5 of 5

Finance, tax & compliance

How this is scored

Whether the ERP keeps books a tax adviser and an auditor accept: general and subledgers, VAT per country, GoBD-compliant posting and archiving, e-invoices sent and received (XRechnung, ZUGFeRD), payments and dunning, and a DATEV export or a documented hand-over to the accountant.

0 — No accounting at all; invoices leave as PDFs and the books are kept somewhere else by hand.

3 — Invoices and credit notes are created in the system, but there is no ledger, no stated GoBD compliance and no export the accountant can import.

5 — Invoices, open items and payments in the system with a DATEV or accounting export, VAT rates per item, dunning, and e-invoices in XRechnung or ZUGFeRD format sent to customers.

8 — Full financial accounting or a live-synchronised one: general, receivables and payables ledgers, incoming e-invoices read and matched to purchase orders, bank feeds with payment matching, OSS and reverse-charge VAT, GoBD compliance stated with a procedure documentation, and several companies in one tenant.

10 — The money side closes inside the system: an auditor's GoBD or IDW PS 880 attestation published, consolidation and intercompany postings across entities, fixed assets and cost accounting, every posting traceable to the order, goods movement and user behind it, and period close with locked periods documented.

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The Online Retailer

The purchase-invoice mechanics are properly documented — submission credits the supplier, posts tax and charge ledgers and writes payment-ledger entries — and the homepage claims general ledger, payables and receivables, fixed assets, multi-currency and multi-subsidiary accounting. A DATEV export and a hand-off to the tax consultant's DATEV system exist through a marketplace app whose own listing notes it is not approved or endorsed by DATEV eG. We found no public information on GoBD compliance, OSS or reverse-charge VAT, dunning, or XRechnung/ZUGFeRD e-invoices — the e-invoicing documentation covers India's GST e-invoice — so my cross-border VAT question stays open. 7 1 5 5 6

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Purchasing, inventory & order processing

How this is scored

The goods chain from supplier to customer: quotes, orders and order confirmations, purchasing and goods receipt, stock per warehouse and bin, batch and serial numbers, picking and shipping, returns — and whether each step posts through to the next document and to the ledger instead of being retyped.

0 — No order or stock handling; the product is a contact list or an invoicing tool.

3 — Items with a stock count and an order list, but purchasing, goods receipt and delivery are not connected and stock is corrected by hand.

5 — Quote, order, delivery note and invoice as one document chain, purchase orders with goods receipt booking stock, and stock levels with reorder points per item.

8 — Several warehouses and storage bins, batch and serial number tracking, mobile picking and scanning, carrier and shop or marketplace connections, returns with restocking and credit note, drop shipping, and stock valuation that flows into the books.

10 — The goods chain runs and is evidenced in the system: demand-driven purchasing proposals, EDI with suppliers and customers, fulfilment and multi-channel stock allocation, best-before and recall traceability per batch from supplier to customer, and every movement attributed and dated.

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The Online Retailer

The goods-in chain is documented end to end: purchase orders received into separate accepted and rejected warehouses, serial and batch numbers, barcode scanning at the receiving desk, purchase returns, retain samples and landed costs, with every submission posting stock ledger entries and keeping warehouse value in sync with the general ledger. What holds the score down for me is the customer side: the captured pages give no public information on connectors for Shopware, Amazon or eBay, nor on picking, shipping labels or customer returns — exactly where I oversold my bestseller twice. 8 8 7 7 1

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Manufacturing, services & projects

How this is scored

The depth for the buyer's own business model: bills of materials, work orders and capacity planning for manufacturers; projects, time, resources and milestone billing for service firms; contracts, subscriptions and field service. A product is judged on the models it says it serves.

0 — Nothing beyond trading goods; no bills of materials, projects or service billing.

3 — A simple kit or set of items, or a project tag on invoices, but no production orders, no time recording and no planning.

5 — For at least one model a working core: bills of materials with production orders consuming stock, or projects with time recording and billing from logged hours, with the supported models named on the vendor's pages.

8 — Multi-level bills of materials with routings, work centres and capacity planning, or projects with budgets, resource planning, milestone and recurring billing, and service or maintenance contracts — with costs flowing to cost accounting.

10 — Industry depth documented for the models served: MRP runs with material and capacity planning, shop-floor data capture and quality checks, variant configuration, or full professional-services automation with utilisation, contracts and revenue recognition — each described with its limits in public documentation.

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The Online Retailer

Bills of materials are documented in real depth — multi-level with routings, workstations used for costing and work-order scheduling, automatic raw-material consumption on completion, scrap and process-loss items, and quality inspections that block submission — well beyond a simple kit. We found no public information on capacity planning or MRP runs, and projects appear only as links and accounting dimensions rather than as time recording and billing. 9 9 1 7

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Integration, API & data portability

How this is scored

How the ERP connects and how the data gets in and out: a public API reference, webhooks, standard connectors for shops, marketplaces, banks, payroll, DATEV and BI, data import from the previous system, and a documented full export when the company leaves.

0 — No API, no import and no export beyond printing.

3 — CSV import and export of some lists, a few named integrations, but no public API documentation and no full export.

5 — A documented REST or OData API, CSV or Excel import for master data and open items, and standard connectors to common shops, banks and DATEV.

8 — A public, versioned API reference covering all main objects with webhooks, a connector marketplace, a documented migration path from named predecessor systems, and a full data export of master data, documents and postings available to the customer.

10 — Open by design and evidenced: complete API coverage with sandbox tenants and rate limits stated, open data formats or open-source code, a contractual exit with export format and timeline, and self-hosting or on-premise as a documented alternative to the vendor's cloud.

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The Online Retailer

The system is open by construction: free and open source under GPL-3.0 with documented self-hosting on your own server, a RESTful API with a marketplace of apps, and site data exportable in a format that imports into another instance of ERPNext. The captured pages stop short of a public API reference with webhooks, and I found no named connectors for shops, marketplaces or banks — the DATEV link arrives as a third-party marketplace app. 2 1 4 3 5

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Rollout, roles & operations

How this is scored

What it takes to go live and run the system: implementation path (self-service, vendor, partner network), onboarding and training, roles and permissions, audit log, updates and customisation that survive them, support channels and service levels, and availability.

0 — No information on implementation, roles, support or availability.

3 — A contact form and a help page, but no stated implementation path, no role model and no support terms.

5 — A described onboarding or implementation offer, user roles with permissions, a help centre with current documentation, and support channels with hours.

8 — Implementation methods with typical duration stated, a certified partner network or vendor services listed, fine-grained permissions with a change log, customisation without code that survives updates, and published service levels for support and availability.

10 — Operations are evidenced: a status page with uptime history, release notes and an update policy, a field-level audit trail, sandbox or test tenants, and support, training and implementation terms public enough to plan a go-live without a sales call.

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The Online Retailer

There is a genuine path to go live without a sales call — self-implementation with documentation, guides and videos, Starter Packs, certified partners in a network of more than 200, and granular roles with approval workflows. Support runs exclusively through the support portal with a service-level page referenced, but the terms state Frappe does not guarantee uninterrupted access, customisations are excluded from support, and we found no public information on implementation durations or a change and audit log. 2 1 3 3

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European sovereignty

How this is scored

Who the contracting entity and the parent company are, where the ERP data — customers, suppliers, prices, postings, employees — is hosted, and who the subprocessors are (cloud infrastructure, email, support tooling, AI features). Independently sourced by the sovereignty pipeline; an ERP holds a company's entire commercial record, so the ownership chain counts, not only the server location.

0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.

3 — A privacy policy exists, but hosting location is unstated or non-EU and the processors behind the service are not named.

5 — EU hosting stated and an EU contracting entity, but parts of the chain (US hyperscaler, AI features, support or email tooling) run through non-EU providers without a stated safeguard.

8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with locations, a data processing agreement offered, and an on-premise or EU-only hosting option stated.

10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and a certification such as ISO 27001 or BSI C5 published rather than implied.

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The Online Retailer

The contracting entity is Frappe Technologies Pvt. Ltd. in India, governed by Indian law with arbitration in Mumbai, and the privacy policy says data may be stored in locations across the world with all offsite backups in India. Mitigations exist — a data-processing addendum on request, an EU/UK GDPR representative, a published processor list, and a documented self-hosting option on your own servers — but no EU-hosted offer from the vendor appears on the captured pages, and that is a real question mark for handing over my customer and price data. 4 3 4 2 3

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Pricing transparency

How this is scored

Whether a company can compute the real annual cost from public pages alone: price per user, module, company or transaction volume, which modules (accounting, warehouse, production, POS) cost extra, implementation and onboarding fees, minimum term, and what happens to the data on cancellation.

0 — No public prices at all; every customer is a sales call or a partner proposal.

3 — A starting price or "from" figure exists, but what is included and how it scales with users, modules or companies is unclear.

5 — Prices per edition or module are public with the main inclusions, but at least one commonly needed piece (implementation, extra companies, warehouse or production module, API use) is unpriced or "on request".

8 — Every edition and module priced publicly with its scaling rule (per user, company or volume), onboarding and implementation packages priced, minimum term and VAT treatment stated.

10 — Complete price computability: annual cost derivable for a given company size and module set, with every add-on, implementation, support and hosting cost and the cancellation and data-return terms published.

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The Online Retailer

Hosting is priced publicly in three tiers — "$5 onwards /mo", "$20 onwards /mo" and "$125 onwards /mo" — with no per-user pricing and no fee for the software itself, which suits my worry about the bill jumping with order volume. But Enterprise plans are a conversation with solution consultants, Starter Pack implementation is unpriced, plans are "onwards" prices with resource limits set at Frappe's discretion, and pricing may be modified at Frappe's sole discretion — so the true annual cost is not fully computable from public pages. 2 1 3 3

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined — uncited Report an error
Subprocessors Not determined — uncited Report an error

Questions about ERPNext

Is ERPNext European?

No. whats-best.ai classifies ERPNext as Rest of world.

Where does ERPNext store data?

Not stated on the vendor’s pages as of 28 Oct 2026.

Does ERPNext have a free plan?

Not stated on the vendor’s pages as of 28 Oct 2026.

What are the best alternatives to ERPNext?

As of 29 Oct 2026, the panel rates Odoo (4/5), weclapp (3.5/5) and Haufe X360 (3.5/5) highest among the other 13 ERP products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Odoo (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: ERPNext alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about ERPNext? Tell us Report an error on this page

Sources (9)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage frappe.io Checked 26 Oct 2026 Details →
  2. 2 Pricing page frappe.io Checked 26 Oct 2026 Details →
  3. 3 Terms naming the legal entity docs.frappe.io Checked 28 Oct 2026 +1 earlier capture: 26 Oct 2026 Details →
  4. 4 Privacy policy docs.frappe.io Checked 28 Oct 2026 +1 earlier capture: 26 Oct 2026 Details →
  5. 5 Finance, tax & compliance — found from sitemap docs.frappe.io Checked 28 Oct 2026 +1 earlier capture: 26 Oct 2026 Details →
  6. 6 Finance, tax & compliance — found from sitemap docs.frappe.io Checked 28 Oct 2026 +2 earlier captures: 26 Oct 2026, 26 Oct 2026 Details →
  7. 7 Purchasing, inventory & order processing — found from sitemap docs.frappe.io Checked 28 Oct 2026 +1 earlier capture: 26 Oct 2026 Details →
  8. 8 Purchasing, inventory & order processing — found from sitemap docs.frappe.io Checked 28 Oct 2026 +1 earlier capture: 26 Oct 2026 Details →
  9. 9 Manufacturing, services & projects — found from sitemap docs.frappe.io Checked 28 Oct 2026 +1 earlier capture: 26 Oct 2026 Details →