pretix vs Ticket Tailor

pretix

My shop can run under my own domain and design with German, Dutch and English languages and an EN 301 549 accessible checkout, and I can ask as many registration questions as I like in free text, multiple choice or file upload, with an approval step for each participant. Categories, variants, add-on product packages, pay-what-you-want, customer accounts for things like ten-visit passes, a graphical seating-plan editor with seat blocking, and a waiting list with a two-day notification window cover most of my course administration. We found no public information on group bookings with several attendees per order, conditional questions, member prices, or recurring dates and course series.

Ticket Tailor

Unlimited ticket types with their own capacity and scheduled on-sales, a genuine seating-chart builder with tables, booths and accessible seating, checkout in 14 languages, merch upsells and a paid white-label upgrade put this above a basic shop. For my courses, though, we found no public information on custom questions per attendee, waiting lists that refill a seat, discount codes, or group bookings with several attendees per order, and the checkout's accessibility is not described.

pretix

The model is documented plainly: participants pay the ticket price directly to me, pretix does not process the money, and I route payments through my own bank or one of dozens of providers from Stripe, PayPal, Mollie and Adyen to SumUp and Square, with bank transfer, SEPA direct debit, cards, PayPal, Klarna and TWINT named as methods. Payout timing appears only in the note that Stripe pays out 'usually within a few days', and Mollie offers strongly discounted fees to pretix customers. We found no public information on any per-ticket platform fee, refunds of single orders or of a cancelled event, ticket transfer or resale, or chargeback handling.

Ticket Tailor

Money moves the way I want: my own Stripe, Square or PayPal account receives the ticket revenue directly, buyers can pay by card, PayPal, iDEAL, Klarna, Apple or Google Pay, or by invoice offline, and the option to pass fees on to buyers is stated. We found no public information on the refund process for single orders or a cancelled event beyond the terms' note that the platform's fees are non-refundable even if an event is cancelled, nor on chargeback handling or ticket transfers and resale.

pretix

pretix can generate invoices automatically with configurable contents, issue them as ZUGFeRD or Peppol e-invoices, hand booking data to my accountant through the DATEV invoice data service, and produce reverse-charge invoices under § 13b UStG for cross-border EU sales, while stating it is not the seller of the tickets, so the selling happens in my name. The demo shop shows per-product gross prices including 19% VAT. We found no public information on configuring exempt or reduced VAT rates per ticket, VAT ID validation for business buyers, consecutive invoice numbering, or cancellation invoices and credit notes — the exempt-teaching-versus-taxable-workshop mix my shop turns on.

Ticket Tailor

The terms state that determining, collecting and remitting VAT is solely my responsibility, and we found no public information on VAT rates configurable per ticket, invoices in my own name with consecutive numbers, VAT IDs for employer bookings, or an export to an accounting system. With exempt evening classes and taxable workshops in one shop, I would have to produce the invoicing outside the product.

pretix

pretixSCAN scans on several devices at once in real time and prevents a ticket being scanned twice, and every app supports an asynchronous offline mode holding a local copy of the participant data that syncs once a connection returns — what I need when three seminar rooms check in at the same time. Badges print in my own design or live at the scan desk, check-in lists can be restricted per product and exported as PDF or CSV, pretixPOS sells on site on Android hardware with ZVT-interface card terminals while keeping ticket quotas and accounting in sync, and attendance certificates for everyone present issue with one click after the event. We found no public information on walk-in registration or access rules per session, entrance or day.

Ticket Tailor

The free check-in app for iOS and Android scans offline, runs on several devices, searches by name or door list, takes manual walk-ins, tracks check-ins per staff member, reports live numbers, and sells on the door with Stripe Tap to Pay and recorded cash — a full front-of-house for a Saturday workshop. We found no public information on badge printing, attendance certificates for courses, or access rules per session or day.

pretix

The GDPR documentation states that I act as controller and pretix as processor under Art. 28 GDPR, offers a data processing agreement to sign inside the account, and says pretix includes no automated decision-making — the ownership stance I want, and with the shop white-labelled under my own domain my students see only me. A REST API is documented for taking data out, and check-in lists export as PDF or CSV. We found no public information on booking without a platform account, newsletter consent in the checkout, messages to attendees, deletion or anonymisation after the event, or any statement that the platform does not market other events to my buyers.

Ticket Tailor

The roles are stated plainly: I am the data controller of attendee data and Ticket Tailor is my processor, with a promise of no marketing emails to my attendees and no data sharing, an opt-in marketing checkbox wired so only consenting contacts sync to MailChimp, export as a spreadsheet, and deletion on request. We found no public information on whether buyers must create a platform account, whether marketplace listing is optional, or retention configured per event.

pretix

The legal notice names pretix GmbH at Berthold-Mogel-Straße 1, 69126 Heidelberg, registered at Amtsgericht Mannheim under HRB 738451 with VAT ID DE337556328, and the site states Made in Germany, ISO 27001 certification and hosting on 100% green electricity. A data processing agreement is available in the account and the site states GDPR compliance. We found no public information on where attendee, order and payment data are hosted or on which infrastructure, on a subprocessor list with locations, or on the scope of the ISO 27001 certification, so beyond the German entity the chain stays unproven to me.

Ticket Tailor

The chain is named and mostly European: hosting on AWS infrastructure in Dublin with encryption at rest and in transit, EU-only email delivery through SparkPost, and a published sub-processor list giving each provider's location and the safeguards for any US transfers, with GDPR-compliant contracts stated for all of them. The contracting entity is Zimma Ltd registered in England and Wales under English law, PayPal's infrastructure sits in the United States, Cloudflare runs data centres worldwide, and we found no public information on ISO 27001 or SOC 2 certifications.

pretix

A prices page is listed among the company's legal documents and was captured, yet the only confirmed pricing statement is that no fees are charged for test events; the EUR 250,00 standard and EUR 120,00 student tickets in the demo shop are example ticket prices, not pretix's charge. The payment model is transparent in structure — participants pay me directly and I choose the provider freely, with Mollie offering strongly discounted fees to pretix customers. We found no public information on any per-ticket or percentage fee, who pays it, or refund, payout, white-label or hardware prices, so I could not compute the cost of a course from these pages.

Ticket Tailor

The shape of the pricing is public: no contracts, setup fees or monthly charges, a simple flat fee for every ticket sold, free events free under a fair-use policy, five free credits at signup, 50% off for charities, a 30-day money-back guarantee, and the option to pass fees to buyers. But the captured pages never state the flat fee amount itself, payment processing fees are left to the processor, and the white-label upgrade and text reminders carry no figures, so I could not compute the real cost of an eight-week course from these pages alone.