whats-best.ai

Event Registration & Ticketing · head-to-head

pretix vs Ticket Tailor

As of 30 Oct 2026, the panel rates pretix 3/5 and Ticket Tailor 3/5 in Event Registration & Ticketing. Weighted by what each judge cares about, 4 of the 6 judges pick pretix and 2 pick Ticket Tailor. pretix scores higher on 3 of 6 criteria (VAT, invoices & accounting handoff, Ticket shop, checkout & registration and Check-in, badges & on-site sales). Ticket Tailor scores higher on 2 of 6 criteria (European sovereignty and Attendee data & the customer relationship). Provenance — pretix: EU-Made; Ticket Tailor: UK / wider Europe. Ratings are the AI panel’s opinion, formed from public evidence: how scores are made.

pretix

EU-Made

Panel rating

Sovereignty: not determined

Full evaluation →

Ticket Tailor

UK / wider Europe

Panel rating

Sovereignty: not determined

Full evaluation →

The short answer

pretix leads where the benches agree: check-in and onsite (8.0 vs 6.8, six judges lean pretix), invoicing and tax (6.8 vs 2.8, six judges lean pretix) and shop and registration (7.5 vs 6.3, five judges lean pretix, one tie). Ticket Tailor takes attendee data ownership (7.5 vs 6.0), sovereignty (6.3 vs 4.2) and pricing transparency (4.0 vs 3.0), with six judges leaning Ticket Tailor in each. Payments and fees is the genuine split: both mean 6.3, with two judges leaning pretix, two Ticket Tailor and two ties. Weighted totals divide too: pretix is ahead for the conference organiser (6.8 vs 5.9), venue promoter (7.1 vs 6.1), course provider (6.3 vs 5.7) and revenue accountant (6.4 vs 4.8); Ticket Tailor for the data protection officer (6.8 vs 5.8) and skeptic (6.3 vs 6.0). Both list data residency as EU only; jurisdictions are DE and GB, ownership unknown for both.

Choose pretix if

  • You need the platform to carry invoicing and tax — six judges lean pretix (6.8 vs 2.8), while Ticket Tailor's terms make the organiser solely responsible for determining, collecting and remitting VAT and other taxes.
  • Your events depend on onsite check-in — pretix scores 8.0 vs 6.8 with six judges leaning pretix, on multi-device realtime scanning with duplicate prevention and an offline mode with a local copy of attendee data.
  • Your shop and registration requirements decide the purchase — five judges lean pretix (7.5 vs 6.3) with one tie.
  • You are buying as a venue promoter or revenue accountant — their weighted totals put pretix ahead at 7.1 vs 6.1 and 6.4 vs 4.8.
  • You need a German contracting entity — pretix's legal jurisdiction attribute is DE.

Choose Ticket Tailor if

  • You must document attendee-data handling — Ticket Tailor scores 7.5 vs 6.0 with six judges leaning its way, on stated controller and processor roles, deletion on request with published timelines, and export by spreadsheet, MailChimp sync and API.
  • A data protection officer signs off the purchase — that judge's weighted total is 6.8 for Ticket Tailor vs 5.8 for pretix.
  • Pricing transparency drives your shortlist — six judges lean Ticket Tailor (4.0 vs 3.0).
  • You need documented European hosting — Ticket Tailor scores 6.3 vs 4.2 on sovereignty with six judges leaning its way, and the verdict cites AWS Europe infrastructure in Dublin.
  • You prefer an English-law contracting entity — Ticket Tailor's legal jurisdiction attribute is GB and the verdict notes a contracting entity under English law.

Read this comparison as one judge. Each weighs the same scores by what they care about.

The Revenue Accountant

Keeps the books for a concert promoter and two conference organisers and gets a payout statement each month that nets ticket sales, refunds and platform fees into one number. Wants to know who sold the ticket in whose name, which VAT rate applied to each ticket, a fee invoice kept apart from the revenue, credit notes for every refund, and an export that reaches DATEV without a spreadsheet in between.

pretix

This judge's pick

Ticket Tailor

Criterion by criterion

Ticket shop, checkout & registration

pretix

The shop pages document a white-label shop under the organiser's own domain with a free SSL certificate, a graphical seating-plan editor with seat blocking, add-on product bundles, customer accounts for subscriptions and passes, custom questions as free text, multiple choice or file upload, a waiting list with a two-day notification window, and a shop interface in German, Dutch and English, with barrier-free checkout stated to EN 301 549. We found no public information on group and company bookings with several attendees per order, conditional questions, or recurring dates and course series.

Ticket Tailor

Reserved seating is well documented — a chart builder that traces an uploaded floor plan with rows, tables, booths and bars, several ticket types per seat, orphan-seat prevention and accessible seating — alongside unlimited ticket types, ticket groups for shared capacity, scheduled on-sales, a paid white-label upgrade, checkout in 14 languages, selling on the organiser's own website and a developers' API. I found no public information on discount codes, custom questions per attendee, waiting lists, or an accessibility statement for the checkout, which is what I would check before routing conference registrations through it.

Payments, payouts, fees & refunds

pretix

The payment pages state that attendees pay the ticket price directly to the organiser and pretix never processes the money, with the organiser's own bank or a free choice among dozens of named providers including Stripe, PayPal, Mollie and Adyen, bank transfer with manual, CSV or GoCardless marking, SEPA direct debit via a downloadable SEPA-XML file, and POS terminals with a ZVT interface. We found no public information on refunds of single orders or of a cancelled event, partial refunds, ticket transfer or resale, chargebacks, or the platform's own fee and who pays it, so the money-in path is documented in detail while the money-back path is not.

Ticket Tailor

The money model is clean for my books: ticket revenue goes directly from the buyer to the organiser's own Stripe, Square or PayPal account and the platform states it never touches the money, with fees optionally passed to the buyer, cards, PayPal, iDEAL, Bancontact, Klarna, Apple Pay and Google Pay documented, and cash, cheque or invoice accepted offline. I found no public information on refund handling, chargebacks or payout timing conditions, and the captured pages state a flat fee per ticket without showing the fee amount itself.

VAT, invoices & accounting handoff

pretix

Automatic invoice generation with configurable contents, e-invoices in ZUGFeRD format or sent via Peppol, reverse-charge invoices under § 13b UStG for cross-border EU sales, a DATEV Rechnungsdatenservice that puts invoice data straight into the tax adviser's DATEV online account, and an imprint stating that pretix GmbH is not the seller of the tickets cover most of what I need at month end. We found no public information on VAT identifiers being validated, several VAT rates within one order, net prices for business buyers, or cancellation invoices and credit notes for refunds, and demo prices appear only as gross amounts such as EUR 250,00 including 19% VAT.

Ticket Tailor

The terms put tax squarely on my desk — the organiser is solely responsible for determining, collecting and remitting VAT and any other tax on ticket sales — and the platform's own VAT number appears only in the company registration. I found no public information on VAT rates per ticket, invoices in the organiser's name with consecutive numbers, VAT IDs or reverse charge for business buyers, credit notes, e-invoicing, or an export to DATEV or any other accounting system.

Check-in, badges & on-site sales

pretix

The check-in pages document pretixSCAN scanning on several devices in real time with duplicate-ticket prevention, an asynchronous offline mode holding a local copy of attendee data that syncs with the server and the other devices, multiple independent check-in lists restrictable to specific products, badges printed in the organiser's own design even live at the door, attendance certificates for all attendees with one click, and an Android POS app whose ticket quotas synchronise with the online shop so on-site and online sales are accounted in one system. We found no public information on walk-in registration, self-service kiosks or turnstile integration.

Ticket Tailor

The door story is solid: a free check-in app for iOS and Android that scans in milliseconds, works offline, accepts external scanners, searches by name or door list with filters, handles group admission, tracks check-ins per staff member and reports live attendee numbers. On-site sales run in the same app with Tap to Pay powered by Stripe, cash payment recording and manual check-in for attendees without tickets; I found no public information on badge printing, access rules per entrance or session, or attendance certificates.

Attendee data & the customer relationship

pretix

The privacy documentation names the organiser as controller and pretix as processor under Art. 28 GDPR with a data processing agreement offered inside the account, the shop runs white-label under the organiser's own domain, pretix states it is not the seller of the tickets, the money goes directly to the organiser, and customer accounts let the organiser build its own permanent customer base. We found no public information on attendee data export and deletion or anonymisation after the event, booking without a platform account, newsletter consent in the checkout, messaging to attendees, or whether the platform markets other events to an organiser's buyers.

Ticket Tailor

Ownership is stated plainly — the organiser is the data controller, the platform the processor, it will not send attendees marketing or share their data, and "if you want us to delete the data, just ask. It's your data. 100%." — with an email opt-in checkbox in the checkout wired to MailChimp so only consenting buyers sync, spreadsheet export, deletion timelines published, and API access for moving the data. Retention is not shown as configurable per event, and I found no public information on whether buyers need a platform account or on any marketplace listing.

European sovereignty

pretix

The imprint names pretix GmbH in Heidelberg, registered at Amtsgericht Mannheim under HRB 738451 with VAT ID DE337556328, the homepage claims Made in Germany, ISO 27001 certification and hosting on 100% green electricity, and the payment page names provider nationalities such as Stripe as American and Mollie as Netherlands-based. Beyond the green-electricity claim we found no public information on where attendee, order and payment data are hosted, and none on ownership or the wider subprocessor chain for email, analytics and support.

Ticket Tailor

Hosting is documented as EU — servers in Ireland on AWS's Dublin eu-west-1 infrastructure — with a subprocessor list naming providers, purposes and locations, stated safeguards such as standard contractual clauses for US transfers, EU-only SparkPost email infrastructure and data processing agreements with all sub-processors. The contracting entity is Zimma Ltd, registered in England and Wales under English law, so it is European but not an EU entity, and no ISO 27001 or SOC 2 certification is stated.

Pricing transparency

pretix

The captured pages confirm that a prices document is published and that no fees are charged for test events, but we found no public information on the fee per paid ticket, payment processing fees, whether fees are charged to the organiser or added to the buyer's price, or pricing for add-ons, hardware, payouts and refunds and the VAT treatment of the fees. With only example ticket prices such as EUR 250,00 including 19% VAT on display, I cannot compute the real cost of an event from what was captured.

Ticket Tailor

The pricing model is stated clearly — no contracts, setup fees or monthly charges, a simple flat fee per ticket, free events free with a fair-use policy on free tickets, prepaid credits with five free at signup, 50% off for charities, fees optionally passed to buyers, and fees non-refundable even if an event is cancelled. The fee amount per ticket, the payment processing fees and the white-label upgrade price are not shown on the captured pages, so I cannot compute the cost of an event from them.

Sovereignty, side by side

Dimension pretix Ticket Tailor
Legal entity Not determined Not determined
Hosting location Not determined Not determined
Hosting options Not determined Not determined
Open source Not determined Not determined
Data processing agreement Not determined Not determined
Transfer impact assessment Not determined Not determined

Facts, side by side

Only facts both products carry under the same definition — anything else would not be a fair row.

Compliance · Controller processor roles Art. 28 GDPR · pretix · customer1

captured 29 Oct 2026 · Report an error

controller · processor2

captured 29 Oct 2026 · Report an error

Compliance · GDPR yes3

captured 29 Oct 2026 · Report an error

GDPR compliance info available4

captured 29 Oct 2026 · Report an error

Legal · Entity Heidelberg · pretix GmbH · Berthold-Mogel-Straße 1 · Deutschland · 691265

captured 29 Oct 2026 · Report an error

Zimma Ltd trading as Ticket Tailor6

captured 29 Oct 2026 · Report an error

Questions about pretix and Ticket Tailor

Which is better, pretix or Ticket Tailor?

As of 30 Oct 2026, the panel rates both 3/5. Weighted by what each judge cares about, 4 of the 6 judges pick pretix and 2 pick Ticket Tailor. Which one fits depends on the criteria that matter to you; the table on this page shows both side by side, and each judge’s reading has its own page. Both were scored by the same AI bench under the same rubric, from public evidence only, as the methodology describes.

Is pretix or Ticket Tailor European?

pretix is European (EU-Made). Ticket Tailor is European (UK / wider Europe). Provenance is read from each company’s own legal pages: who builds it and who owns it.

Where do pretix and Ticket Tailor store customer data?

Per the vendors’ own pages as captured — pretix: its pages as captured do not say. Ticket Tailor: Default not stated; pages mention Ireland and the EU.