As of 30 Oct 2026, the panel rates pretix 3/5 and Ticket Tailor 3/5 in Event Registration & Ticketing. Weighted by what each judge cares about, 4 of the 6 judges pick pretix and 2 pick Ticket Tailor. pretix scores higher on 3 of 6 criteria (VAT, invoices & accounting handoff, Ticket shop, checkout & registration and Check-in, badges & on-site sales). Ticket Tailor scores higher on 2 of 6 criteria (European sovereignty and Attendee data & the customer relationship). Provenance — pretix: EU-Made; Ticket Tailor: UK / wider Europe. Ratings are the AI panel’s opinion, formed from public evidence: how scores are made.
pretix leads where the benches agree: check-in and onsite (8.0 vs 6.8, six judges lean pretix), invoicing and tax (6.8 vs 2.8, six judges lean pretix) and shop and registration (7.5 vs 6.3, five judges lean pretix, one tie). Ticket Tailor takes attendee data ownership (7.5 vs 6.0), sovereignty (6.3 vs 4.2) and pricing transparency (4.0 vs 3.0), with six judges leaning Ticket Tailor in each. Payments and fees is the genuine split: both mean 6.3, with two judges leaning pretix, two Ticket Tailor and two ties. Weighted totals divide too: pretix is ahead for the conference organiser (6.8 vs 5.9), venue promoter (7.1 vs 6.1), course provider (6.3 vs 5.7) and revenue accountant (6.4 vs 4.8); Ticket Tailor for the data protection officer (6.8 vs 5.8) and skeptic (6.3 vs 6.0). Both list data residency as EU only; jurisdictions are DE and GB, ownership unknown for both.
Choose pretix if
You need the platform to carry invoicing and tax — six judges lean pretix (6.8 vs 2.8), while Ticket Tailor's terms make the organiser solely responsible for determining, collecting and remitting VAT and other taxes.
Your events depend on onsite check-in — pretix scores 8.0 vs 6.8 with six judges leaning pretix, on multi-device realtime scanning with duplicate prevention and an offline mode with a local copy of attendee data.
Your shop and registration requirements decide the purchase — five judges lean pretix (7.5 vs 6.3) with one tie.
You are buying as a venue promoter or revenue accountant — their weighted totals put pretix ahead at 7.1 vs 6.1 and 6.4 vs 4.8.
You need a German contracting entity — pretix's legal jurisdiction attribute is DE.
Choose Ticket Tailor if
You must document attendee-data handling — Ticket Tailor scores 7.5 vs 6.0 with six judges leaning its way, on stated controller and processor roles, deletion on request with published timelines, and export by spreadsheet, MailChimp sync and API.
A data protection officer signs off the purchase — that judge's weighted total is 6.8 for Ticket Tailor vs 5.8 for pretix.
Pricing transparency drives your shortlist — six judges lean Ticket Tailor (4.0 vs 3.0).
You need documented European hosting — Ticket Tailor scores 6.3 vs 4.2 on sovereignty with six judges leaning its way, and the verdict cites AWS Europe infrastructure in Dublin.
You prefer an English-law contracting entity — Ticket Tailor's legal jurisdiction attribute is GB and the verdict notes a contracting entity under English law.
Read this comparison as one judge. Each weighs the same scores by what they care about.
The Data Protection Officer
Advises a federation of sports clubs whose events collect names, employers, dietary needs and the odd wheelchair note. Reads the ticket buyer terms before the feature list, because they say whether the platform is a processor or a controller with its own newsletter. Wants a DPA that names the organiser as controller, subprocessors with their countries, and attendee lists that are deleted after the event instead of kept for marketing.
pretix
Ticket Tailor
This judge's pick
Criterion by criterion
Ticket shop, checkout & registration
pretix
The shop runs white-label under the organiser's own domain with a free SSL certificate, embeds as a widget in the organiser's website, and offers a graphical seating-plan editor with seat blocking, add-on products and packages, categories and variants, pay-what-you-want items, an approval step, a waiting list, custom questions in several types, and membership products such as theatre subscriptions and multi-visit passes — in German, Dutch and English, with shop accessibility stated to EN 301 549. We found no public information on group or company bookings with several attendees per order, conditional questions, or recurring dates and course series.
Ticket Tailor
Unlimited ticket types with their own pricing, capacity and scheduled on-sale times, ticket groups to pool capacity across types, a seating-chart builder with rows, tables, booths and customisable accessible seating, selling on the organiser's own website, a paid white-label branding upgrade, fourteen checkout languages and a developer API. We found no public information on custom questions per attendee — where a sports club would collect dietary needs or a wheelchair note — nor on discount codes, waiting lists or a stated checkout accessibility standard.
Payments, payouts, fees & refunds
pretix
Money moves directly to the organiser: pretix states that attendees pay the ticket price straight to the organiser and that pretix does not process the money, leaving the organiser free to use Stripe, PayPal, Mollie, Adyen or their own bank, with bank transfer, SEPA direct debit via a downloadable SEPA-XML file, and payouts through Stripe "usually within a few days". We found no public information on refunds of single tickets or of a cancelled event, chargeback handling, or any platform fee and whether it could be passed on to the buyer.
Ticket Tailor
The money never touches the platform: ticket revenue goes straight from the buyer to the organiser's own Stripe, Square or PayPal account, with cards, PayPal, iDEAL, Bancontact, Klarna, Apple and Google Pay across 96 currencies, and the exact fees settable to pass on to buyers. Invoice, cheque and cash are accepted as offline payments and the terms state fees are non-refundable even if an event is cancelled; we found no public information on refunds of single orders, chargebacks, or ticket transfer and resale.
VAT, invoices & accounting handoff
pretix
pretix generates invoices automatically with configurable contents, issues them as e-invoices in ZUGFeRD format or via Peppol, supports reverse-charge invoices under § 13b UStG for cross-border EU sales, and sends data to the tax adviser through the DATEV invoice data service; the legal notice states that pretix GmbH is not the seller of the tickets. We found no public information on VAT-ID validation, net prices for business buyers, several VAT rates within one order, or cancellation invoices and credit notes.
Ticket Tailor
The terms place the organiser solely in charge of determining, collecting and remitting VAT and any other taxes, with tax tools said to be provided, and invoice is offered as an offline payment method. We found no public information on VAT rates per ticket, invoices in the organiser's name with consecutive numbers, VAT-ID capture and reverse charge, credit notes, or exports to a named accounting system such as DATEV.
Check-in, badges & on-site sales
pretix
pretixSCAN scans on several devices at once in real time with duplicate-ticket prevention and an asynchronous offline mode that keeps a local copy of attendee data and syncs when a connection returns; check-in lists can be restricted per product, badges print in the organiser's own design including live printing for scanned tickets, attendance certificates issue with one click, and the pretixPOS Android app sells on site with a ZVT-interface card terminal while synchronising ticket quotas and accounting with the online shop. Hardware is part of the product line, and check-in forms can collect arbitrary additional attendee data.
Ticket Tailor
A free check-in app on iOS and Android works offline, takes external scanners, checks in by scan, name search or door list, handles group admission and manual walk-ins, tracks check-ins per staff member and reports live attendance numbers. On-site sales run from the phone with Stripe Tap to Pay and cash recording; we found no public information on badge printing with attendee data, access rules per entrance or session, or attendance certificates.
Attendee data & the customer relationship
pretix
The data protection documentation names the organiser as controller and pretix as processor under Art. 28 GDPR, a data processing agreement can be signed from within the account, and the white-label shop together with the organiser's own customer accounts and memberships keeps the buyer relationship with the organiser, backed by a REST API for taking data out. We found no public information on deletion or anonymisation of attendee data after the event, retention settings, newsletter consent in the checkout, or whether the platform markets other events to the organiser's buyers.
Ticket Tailor
The pages are unusually direct on roles: the organiser is the data controller and the platform the processor, no marketing is sent to attendees, an opt-in checkbox feeds only consenting contacts to the organiser's MailChimp account, and deletion on request is promised with seven-day live-system and thirty-day backup timelines alongside spreadsheet export before account closure. A white-label upgrade and the ability to hide sensitive data and remove door-team access after the event round this out; we found no public information on retention set per event or an optional marketplace listing.
European sovereignty
pretix
The contracting entity is pretix GmbH of Heidelberg, registered at Amtsgericht Mannheim, presented as made in Germany, ISO 27001 certified and GDPR-conform, hosting on 100% green electricity, with a data processing agreement available — yet the captured pages state no hosting location and name no subprocessors, and the recommended payment providers include the American Stripe. For attendee lists carrying names, employers and dietary or accessibility answers, where the data sits and who else in the chain touches it remains unproven.
Ticket Tailor
Hosting is named as AWS Europe in Dublin with encryption at rest and in transit, email goes out through EU-only MessageBird (SparkPost) infrastructure, and a public sub-processor list gives locations and transfer safeguards. But the contracting party is Zimma Ltd registered in England and Wales under English law with the UK ICO as supervisory authority, PayPal sits in the United States if chosen, analytics and advertising run through Amplitude, Google and Facebook without a stated safeguard in the captured pages, and we found no public information on certifications such as ISO 27001.
Pricing transparency
pretix
A prices page is listed among the vendor's legal documents, test events incur no fees, and the organiser keeps a free choice of payment provider. We found no public information on the fee per paid ticket, payment processing fees, or whether the organiser or the buyer pays them, so the real cost of an event cannot be computed from the captured pages.
Ticket Tailor
The structure is clear: a flat fee per ticket sold with no contracts, setup fees or monthly charges, free for free events under a fair-use policy, 50% off for charities, five free credits on signup, exact fees settable to pass on to buyers, and a 30-day money-back guarantee. The captured pages give the fee model but not the per-ticket amount or the payment processing fees, and the white-label upgrade is named as a paid upgrade without a figure, so the real cost of an event cannot be computed from what we read.
Sovereignty, side by side
Dimension
pretix
Ticket Tailor
Legal entity
Not determined
Not determined
Hosting location
Not determined
Not determined
Hosting options
Not determined
Not determined
Open source
Not determined
Not determined
Data processing agreement
Not determined
Not determined
Transfer impact assessment
Not determined
Not determined
Facts, side by side
Only facts both products carry under the same definition — anything else would not be a fair row.
As of 30 Oct 2026, the panel rates both 3/5. Weighted by what each judge cares about, 4 of the 6 judges pick pretix and 2 pick Ticket Tailor. Which one fits depends on the criteria that matter to you; the table on this page shows both side by side, and each judge’s reading has its own page. Both were scored by the same AI bench under the same rubric, from public evidence only, as the methodology describes.
Is pretix or Ticket Tailor European?
pretix is European (EU-Made). Ticket Tailor is European (UK / wider Europe). Provenance is read from each company’s own legal pages: who builds it and who owns it.
Where do pretix and Ticket Tailor store customer data?
Per the vendors’ own pages as captured — pretix: its pages as captured do not say. Ticket Tailor: Default not stated; pages mention Ireland and the EU.