whats-best.ai

Time Tracking & Attendance

ZEP

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by provantis IT Solutions GmbH · www.zep.de

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Read this page as one judge. Each weighs the same scores by what they care about.

The Skeptic

Weighted verdict

Has read a great many pages claiming to be "BAG-konform" and wants to know which feature makes that true. Reads compliance claims for what they do not say: which module, at which tier, and whether the terminal in the photograph costs extra.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Skeptic

Capture in the real workplace

How this is scored

How time actually gets recorded across the workforces a buyer has — desk staff, field and site crews, shift and deskless workers — and what happens when the network is not there.

0 — One browser timer and nothing else; anyone away from a desk records nothing.

3 — Web plus a mobile app, but no offline capture, no shared terminal, and corrections are an admin task rather than a workflow.

5 — Web, mobile and at least one shared capture point (kiosk, terminal or badge), with offline capture that syncs, and a correction workflow with approval.

8 — Several capture paths including hardware terminals or badge readers, reliable offline handling, GPS or geofenced check-in where the vendor states its limits, and bulk correction with an audit trail of who changed what.

10 — Capture fits the workforce rather than the reverse: desk, deskless, field and shift models all first-class, offline as a designed state rather than a failure mode, and every correction attributable, reasoned and reversible.

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The Skeptic

Browser, two app lines and a hardware terminal are all named, and both apps document offline capture that syncs automatically; GPS per stamp event is documented with the explicit note that it does not restrict stamping to a fixed radius — the vendor saying what the feature does not do. What I miss is the correction side: the help pages show an administrator mode that edits employee times, and I found no public information on a correction workflow with approval, bulk correction, or an audit trail of who changed what. 1 5 6

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Working-time law & audit record

How this is scored

Whether the record satisfies the German recording duty (BAG 2022, § 3 ArbSchG) and the ArbZG rules around it — breaks, maximum hours, rest periods, retention — and whether it survives being inspected.

0 — Hours are summed and nothing else; no break handling, no limits, no retention statement.

3 — Break deduction exists but is a flat rule; no daily maximum or rest-period checks, and no stated retention period.

5 — Configurable break rules, warnings on the 8/10-hour daily maximum and the 11-hour rest period, and per-employee reports covering the recording duty.

8 — The ArbZG rules are modelled rather than approximated: break and rest enforcement with documented exceptions, overtime and time-account rules, the two-year retention handled by the system, and an export built for an inspection.

10 — The vendor treats the record as evidence: tamper-evident entries with full change history, retention and deletion executed per statute, documented handling of on-call, standby and travel time, and published guidance mapping features to the ArbZG sections they serve.

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The Skeptic

The homepage says times are tracked 'rechtssicher' and ZEP Clock lists 'Gesetzeskonforme Einstellungen', while the help pages actually specify configurable break rules, individual working-time models and per-employee reports. I found no public information on daily maximum-hour warnings, rest-period checks, a stated retention period, or a tamper-evident change history — and 'gesetzeskonform' without the named rule behind it is a label, not a feature. 1 3 7 8

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Absence & shift planning

How this is scored

Vacation, sickness and the shift or duty roster — the half of attendance that decides whether the time data means anything.

0 — No absence handling; vacation lives in a separate calendar or spreadsheet.

3 — Vacation requests with approval, but entitlement is manual, carry-over is not handled and there is no rostering.

5 — Automatic entitlement and carry-over, sickness recording, an absence calendar, and basic shift planning with availability.

8 — Public-holiday calendars per location, pro-rata entitlement, substitution and swap workflows, shift templates with qualification and rest-period checks, and coverage warnings before publication.

10 — Planning and recording are one system: rosters that respect statutory rest and the works agreement, absence that reflows the plan automatically, and forecast-versus-actual reporting a team lead can act on.

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The Skeptic

Vacation is genuinely handled: pro-rata entitlement with a worked calculation example, employment periods with their own quotas, sickness and other absence categories, an approval workflow with statuses and notifications, and shareable calendars. The planning side is percentage-based resource scheduling with overload warnings and cleanup of scheduling on absence days — I found no public information on shift templates, qualification or rest-period checks, per-location holiday calendars, or swap workflows, so this reads as capacity planning, not duty rostering. One blemish: after a contract change, entitlements are recalculated manually rather than automatically. 8 9 10

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Project, cost-centre & billing

How this is scored

Whether recorded time can carry the allocation an agency, workshop or professional-services firm needs — project, task, cost centre, billable status — through to an invoice or a client report.

0 — Attendance only; no project, task or cost-centre dimension at all.

3 — A free-text note or a single project field, with no rates, no billable flag and no per-project reporting.

5 — Projects and tasks with a billable flag and per-project reports, plus a rate per person or per project.

8 — Multi-level structure (client, project, task, cost centre), rate cards by person, role and project, budget tracking with warnings, and an invoice-ready export.

10 — Time becomes revenue without re-entry: approval before billing, rate rules that survive a rate change mid-project, client-facing reports, and a maintained handoff into named accounting or invoicing systems.

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The Skeptic

This is the vendor's home ground: projects and tasks carry a billable flag, price groups hold rates per project and employee assignment, planned revenue is computed from scheduled hours, and released invoice items are billed automatically into XRechnung and ZUGFeRD documents with maintained DATEV and Lexware exports. Cost centres come from project or employee master data, documented for the expense handoff. I found no public information on budget warnings beyond planned-versus-actual totals, role-based rate cards, or client-facing reports, which keeps the record short of the top. 5 10 11 12 14

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Payroll handoff

How this is scored

How the recorded month reaches payroll — DATEV, Lohn und Gehalt, an in-house system or the tax adviser — and how much of it is automated rather than retyped.

0 — No payroll path stated; the month leaves as a spreadsheet someone retypes.

3 — Generic CSV said to be usable for payroll, with no named system, no defined format and no handling of surcharges.

5 — A named payroll integration or a documented export format for at least one major system, covering hours, absences and overtime.

8 — Vendor-maintained integration with a named provider, covering night, Sunday and holiday surcharges, time accounts and mid-month changes, with a lock step before transmission.

10 — Payroll is designed for, not exported to: several named systems maintained, an auditable approval and lock, retro handling for corrections after the close, and the tax adviser given their own scoped access.

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The Skeptic

The interfaces page names DATEV Lohn & Gehalt and LODAS, Personio receives ZEP time bookings, and the absence module promises workflows through to payroll — payroll is named, in other words. But the documented export covers travel expenses from an internal-cost perspective into financial accounting, not wage types, and I found no public information on how night, Sunday or holiday surcharges, time accounts or mid-month changes reach the payroll format. A named payroll interface with an undocumented payload is exactly the promise a buyer must test in a trial, not on a page. 1 7 8 13 14

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European sovereignty

How this is scored

Where the data lives, who the contracting entity is, who the subprocessors are, and whether that is documented rather than assumed. Independently sourced by the sovereignty pipeline; scored here as this buyer weighs it.

0 — Non-EU vendor and contracting entity, hosting region unstated or non-EU, subprocessors not named.

3 — EU hosting offered as an option, but the contracting entity is non-EU or the subprocessor list is absent.

5 — EU hosting as standard and an EU contracting entity, but the subprocessor chain includes non-EU providers without an explained safeguard.

8 — EU or DACH hosting with a named data-centre provider, EU contracting entity, full subprocessor list published, and any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor in the EU, data-centre certification published, and an on-premises or private-cloud option for buyers who need it.

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The Skeptic

The vendor states hosting and development in Germany, daily backups in multiple German data centres, and ISO 27001 covering ZEP and its cloud hosting partners. Who those partners are is the open question: I found no public information on a named data-centre provider, a published subprocessor list, or the contracting entity's jurisdiction beyond a German copyright footer naming ZEP GmbH. Germany by self-attestation is real but unverified, which sits mid-table for me. 1 2 4 12

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Pricing transparency

How this is scored

Whether a buyer can compute the real annual invoice for their headcount — including terminals, modules and minimums — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A per-user headline exists, but hardware, modules or a minimum seat count are unpriced or unmentioned.

5 — Per-user prices public for the main tiers with the billing period stated, but at least one commonly needed piece (terminal hardware, planning module, payroll export) sits in an unpriced bundle.

8 — Every tier and module priced publicly with per-user maths, billing period, minimum term and VAT treatment stated; only genuinely custom work lacks a number.

10 — Complete price computability: a calculator or table producing the annual invoice for a given headcount and module selection, including hardware, setup and renewal terms.

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The Skeptic

All three tiers carry public per-user prices — 'Ab 2€ pro User', 'Ab 7€ pro User', 'Ab 18€ pro User' — with monthly billing and monthly contract adjustments stated. The captured pages name the add-on modules and the hardware terminal that the capture story depends on as purchasable but show no price for either, and teams above 25, 50 or 100 users move to individual offers. A price calculator is mentioned; I found no public information on whether it includes terminal hardware, setup, VAT treatment or renewal terms. 1 2 3

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (14)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.zep.de Checked 5 Oct 2026 Details →
  2. 2 Pricing www.zep.de Checked 5 Oct 2026 +1 earlier capture: 30 Aug 2026 Details →
  3. 3 Features www.zep.de Checked 5 Oct 2026 +1 earlier capture: 30 Aug 2026 Details →
  4. 4 Security / trust page www.zep.de Checked 5 Oct 2026 Details →
  5. 5 Capture in the real workplace — found from sitemap support.zep.de Checked 5 Oct 2026 +1 earlier capture: 1 Oct 2026 Details →
  6. 6 Capture in the real workplace — found from sitemap support.zep.de Checked 5 Oct 2026 +1 earlier capture: 1 Oct 2026 Details →
  7. 7 Working-time law & audit record — found from sitemap www.zep.de Checked 5 Oct 2026 Details →
  8. 8 Working-time law & audit record — found from sitemap support.zep.de Checked 5 Oct 2026 Details →
  9. 9 Absence & shift planning — found from sitemap support.zep.de Checked 5 Oct 2026 Details →
  10. 10 Absence & shift planning — found from sitemap support.zep.de Checked 5 Oct 2026 Details →
  11. 11 Project, cost-centre & billing — found from sitemap support.zep.de Checked 5 Oct 2026 Details →
  12. 12 Project, cost-centre & billing — found from sitemap www.zep.de Checked 5 Oct 2026 Details →
  13. 13 Payroll handoff — found from sitemap support.zep.de Checked 5 Oct 2026 Details →
  14. 14 Payroll handoff — found from sitemap support.zep.de Checked 5 Oct 2026 +1 earlier capture: 1 Oct 2026 Details →